It’s a shame that I likely won’t use these guys anymore. As someone who was in the business, it is hard for me to find a shop I feel comfortable with. Initially, I did with these guys. Scott is a good guy, easy to approach, patient, honest. The few times they did work for me, I was happy with the work. Unfortunately, It all comes down to how I am treated, as to whether or not I will continue to use a company. The other guy at the counter has unfortunately given me reason to find a new shop. To be rushed off the phone, given attitude, be told “we aren’t a tire shop”, is unacceptable. I work in sales- I would never treat my customers with the disdain that guy spoke to me with- like I was bothering him- just trying to set up an appt. at first I wrote it off to the guy having a bad day- but then it happened 3 separate times. Scott- if you read this and want to discuss I’d be more than happy to.